Returns & Exchanges
At ZeroHedge, we prioritize the freshness and safety of our food products, allowing for returns on non-perishable items or damaged goods within 14 days of delivery. Due to health regulations, we cannot accept returns on opened perishable items unless the product is defective or arrived spoiled.
Initiate Your Request
Contact our support team with your order number and photos of the product to receive a Return Authorization Code.
Prepare the Package
Securely pack the items in their original packaging, ensuring all seals are intact for non-perishable goods.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse inspects the items, we will process your refund or replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing